Information we may collect
MzansiWeb may collect information submitted when ordering hosting, requesting support, contacting us or managing a service, including name, company details, email address, mobile number, domain information and support messages.
Orders and account information
We use order and account data to respond to requests, provision confirmed services, provide support, administer billing and maintain service records.
Website analytics and cookies
The site may use essential browser storage and, if analytics is introduced, analytics technologies to understand site usage. The final policy should identify the tools actually deployed.
Support communications
Support and sales communications may be retained where reasonably needed to resolve issues and maintain service history.
Payments
Payment information may be processed by third-party payment providers when payment functionality is introduced. MzansiWeb should avoid storing full card details directly unless required by an appropriate compliant architecture.
Service providers
MzansiWeb may use hosting, domain, email, payment, security and support providers to deliver services.
Retention and security
Information should be retained only as reasonably necessary. MzansiWeb intends to use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.
Your requests
Customers may contact MzansiWeb to ask about their information, request corrections or raise privacy concerns, subject to verification and applicable law.
Contact
Privacy enquiries can be directed to sales@mzansiweb.co.za. Specific POPIA compliance mechanisms should only be published once formally implemented and reviewed.